Privacy Policy

1. Who We Are

Four Cents ("Four Cents", "we", "our", or "us") is a company based in Toronto, Ontario, Canada. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at https://fourcents.ca, contact us, or use our services. We are the party responsible for the personal information described here.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

2. Information We Collect

2.1 Information you provide

When you fill out a form, request a quote, or contact us, we collect the information you choose to send, which may include:

• Your name and contact details, such as email address, phone number, and mailing address
• Company or business information
• Project requirements and any messages you send us
• Billing details connected to a paid engagement

2.2 Information collected automatically

When you visit our website, our servers and analytics tools may record technical information, including:

• Internet Protocol (IP) address
• Browser type and user agent string
• Operating system and device information
• Date and time stamps of your visits
• Pages viewed and referring website addresses

2.3 Cookies

We use cookies and similar technologies as described in our Cookie Policy. You can control cookies through your browser settings.

3. Legal Basis for Processing

Where required by law, we rely on one or more of the following legal bases to process your personal information:

• Consent: where you have given us permission, for example when you submit a contact form or opt in to communications
• Legitimate interest: to operate, secure, and improve our website and services in a way that does not override your rights
• Contract: to take steps at your request and to perform an agreement with you
• Legal obligation: to comply with laws that apply to us

4. How We Use Your Information

• To respond to your inquiries and provide the services you request
• To operate, maintain, and improve our website and services
• To send you technical notices, updates, and security messages
• To understand how our website is used and to keep it secure
• To detect, prevent, and address fraud, abuse, and technical issues
• To comply with legal obligations and to enforce our terms

5. How We Share Information

We do not sell your personal information. We share it only in the limited situations below:

• Service providers: vendors who process data on our behalf, such as hosting, analytics, email delivery, and payment processing, and only for those purposes
• Legal disclosure: when we believe in good faith that disclosure is required by law, court order, or a valid government request, or to protect rights, safety, and property
• Business transfers: in connection with a merger, financing, acquisition, or sale of assets, subject to this policy
• With your consent: when you direct us to share information

6. International Transfers

We are based in Canada, and our service providers may process information in Canada, the United States, or other countries. Those countries may have data protection laws that differ from the laws where you live. Where required, we take steps to make sure your information is protected in line with this policy. By using our website or services, you understand that your information may be transferred to and processed in these locations.

7. Data Retention

We keep personal information only for as long as needed to fulfill the purposes described in this policy, to meet legal, accounting, or reporting requirements, and to resolve disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Ask us to correct information that is inaccurate or incomplete
• Ask us to delete your personal information
• Withdraw consent where we rely on consent
• Object to or ask us to restrict certain processing
• Ask for a copy of your information in a portable format
• Opt out of marketing messages at any time

To exercise any of these rights, contact us at info@fourcents.ca. If you are in Canada and are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada. If you are in the European Economic Area or the United Kingdom, you may lodge a complaint with your local data protection authority.

9. Children's Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, please contact us and we will take steps to delete it.

10. Security

We use reasonable technical and organizational measures designed to protect personal information, including encryption in transit, access controls, and secure hosting. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you use our website and services at your own risk.

11. Do Not Track

Some browsers offer a "Do Not Track" signal. There is no common industry standard for how to respond to these signals, so at this time we do not change our practices in response to them. If a standard is adopted, we will update this policy.

12. Legal Frameworks

We aim to handle personal information in a way that is consistent with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and, where it applies, the General Data Protection Regulation (GDPR) in the European Economic Area and the United Kingdom.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above and post the new version on this page. Your continued use of our website or services after the changes take effect means you accept the updated policy.

14. Contact Us

If you have questions or requests about this policy or your personal information, please contact us: